Terms of Service

HL7 Workbench is a hosted application for browsing HL7 specifications and for parsing, validating, building, and analysing HL7 messages. It is provided by Saga IT, LLC, a limited liability company organised in Florida with its principal place of business in West Palm Beach, Florida, United States ("Saga IT", "we", "us", "our"). In these terms "you" means the person or organisation using the service.

Some capabilities are available only on paid plans or to accounts we designate. We may change, add, or withdraw features; where a change materially reduces a paid capability you rely on, we will give reasonable notice.

You must provide accurate registration information and keep your credentials secure. You are responsible for activity that occurs under your account.

Accounts are for a single named user. You may not share an account, and you may not create accounts by automated means.

You must be at least 16 years old, old enough to form a binding contract, and old enough to consent to the processing of your personal data where you live; if you use the service on behalf of an organisation you confirm you are authorised to accept these terms for it. The service is not directed to children.

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the hosted service for your own internal business purposes, for as long as these terms are in force.

This is a licence to use the service as provided. No ownership of the application, its parser and validation engine, its interface, or the data sets it serves passes to you. All rights not expressly granted are reserved.

You may not copy, host, mirror, redistribute, sell, sublicense, rent, or otherwise make the application available to any third party, or serve it from any domain other than one we authorise in writing. This applies to the compiled JavaScript and WebAssembly bundles and to any data delivered to them.

You may not decompile, disassemble, deobfuscate, or otherwise attempt to derive the source code, algorithms, rule logic, or data structures of the application, except to the limited extent that applicable law expressly permits despite this restriction.

You may not use automated means to extract the served data sets in bulk, circumvent rate limits or access controls, or use the service to build a competing product.

You may not remove, alter, or obscure build identifiers, licence identifiers, or attribution notices carried by the application or the data it serves. Their presence in an unauthorised copy identifies its origin.

The service presents material derived from published standards, including HL7 v2, v3, CDA, and FHIR, and terminologies such as LOINC, SNOMED CT, UCUM, and vocabularies distributed through OMOP/OHDSI. Those standards and terminologies remain the property of their respective owners and are subject to their own licences. Your use of that material through the service does not grant you rights in it, and where a terminology requires its own licence you are responsible for holding one.

The HL7 v2 specification content is used under a Creative Commons Attribution 4.0 licence from Health Level Seven International, restructured and indexed for presentation. The conformance profiles, validation rule sets, generator dictionaries, correlation presets, and similar materials we produce are our proprietary works. The selection, coordination, and arrangement of that material is protected as a compilation even where individual codes originate in public standards. You may not extract, reuse, or redistribute these data sets outside the service.

HL7®, FHIR®, and CDA® are registered trademarks of Health Level Seven International. HL7 Workbench is an independent tool and is not affiliated with, endorsed by, or certified by HL7 International. LOINC® is a registered trademark of Regenstrief Institute, Inc.; SNOMED CT® is a registered trademark of SNOMED International. Other marks are the property of their owners, and their use in the service is nominative — to identify the standards the tool operates on — and does not imply any endorsement.

HL7 messages and other content you load into the service are processed in your browser. Your messages are not uploaded to or stored on our servers, and we do not use their content to train models or improve the service. When terminology validation is enabled, individual vocabulary codes are checked against our terminology service as lookup queries, as described in the Privacy Policy.

You retain all rights in your content. You are responsible for having the right to process it, and for meeting any obligations that attach to it, including obligations relating to protected health information and other regulated data. HL7 Workbench is not a "business associate" as defined under HIPAA, and nothing in these terms makes it one.

Where you choose to save conformance profiles or settings to your account, you grant us only the limited right to store and process them to provide the service to you.

If you send us feedback, suggestions, or ideas about the service, you grant us a perpetual, irrevocable, royalty-free licence to use them for any purpose, without obligation to you. This does not apply to your HL7 message content, which is covered above.

You may not use the service to break the law, to infringe anyone’s rights, to attack or disrupt the service or its infrastructure, or to probe it for vulnerabilities without our prior written permission.

You represent that you are not located in a country subject to a comprehensive United States embargo and are not on any United States government denied-party list, and you will comply with applicable export control and sanctions laws in your use of the service.

We may suspend access without notice where we reasonably believe continued access threatens the security, integrity, or lawful operation of the service.

The Free tier is not a paid subscription. It will not automatically convert to a paid plan, and we will never charge you for it. Moving to a paid plan requires your separate, affirmative opt-in and a new payment authorisation at the point of purchase.

PRO PLAN (COMING SOON). When the Pro plan becomes available it will be offered at US$19.95 per month. IT WILL RENEW AUTOMATICALLY EACH MONTH, AT US$19.95 PER MONTH, AND WILL CONTINUE UNTIL YOU CANCEL. These terms are stated here for transparency and take effect only if and when you affirmatively subscribe and provide payment; the terms presented to you at the point of purchase will control. We do not collect payment details or enrol anyone until the paid plan launches.

Cancelling. If you subscribe to a paid plan you may cancel at any time through your account (Account settings), online and without a phone call, chat, or retention process, at least as easily as you subscribed. Cancellation takes effect at the end of the then-current billing period; you keep access until then. Fees already paid are not refundable except where the law requires otherwise or as stated at purchase.

Notices. When you subscribe we will send a confirmation that restates the recurring price, the renewal cadence, and how to cancel, in a form you can keep. For a month-to-month plan we will send a renewal reminder at least once a year in the same way. If we increase the recurring fee we will give you advance notice, with cancellation instructions, before the new price applies, and where the law requires it we will obtain your consent or give you a right to cancel at the new price.

Taxes are your responsibility and are additional to the stated fees. Negotiated enterprise or master-subscription-agreement terms, where they exist, govern for those customers and control over this section.

HL7 Workbench is a developer and analyst tool. Its validation, conformance, terminology, and analysis output is informational, is produced automatically, and may be incomplete or incorrect for your circumstances.

It is not a medical device and is not intended for clinical decision-making, diagnosis, treatment, or patient care. It does not constitute clinical, regulatory, or legal advice.

You are responsible for independently verifying any output before relying on it, including before using it for regulatory submission, certification, or production interoperability.

We will provide the service with reasonable care and skill.

Beyond that, and to the fullest extent permitted by law, the service is provided "as is" and "as available", and we exclude all other warranties, conditions, and terms, whether express, implied, or statutory, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, and non-infringement.

We do not warrant that the service will be uninterrupted or error-free, that defects will be corrected, or that the specification content, terminology data, or validation results are accurate, complete, or current.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, nor for loss of profits, revenue, business, goodwill, anticipated savings, or data, however caused and under any theory of liability, even if we have been advised of the possibility.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the service or these terms is limited to the greater of the amounts you paid us for the service in the twelve months before the event giving rise to the claim, or one hundred United States dollars.

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that applicable law does not allow to be limited. If you are a consumer, these terms do not affect your mandatory statutory rights.

You accept that these limits are a reasonable allocation of risk, and that they are part of the basis on which the service is offered at its stated price.

You will defend and indemnify us against claims, losses, and reasonable costs arising from your use of the service in breach of these terms, from content you load into it, or from your infringement of a third party’s rights. This section does not apply to the extent your use is as a consumer and applicable law does not permit it.

You may stop using the service and close your account at any time.

We may suspend or terminate your access for material breach of these terms, and immediately for breach of the licence, restriction, or acceptable-use provisions. Breach of those provisions also entitles us to seek injunctive relief and to recover the reasonable costs of enforcement, because damages alone would not adequately remedy unauthorised copying or redistribution.

On termination your licence ends and you must stop using the service. The provisions that by their nature should survive — including sections 4, 5, 6, 7, 10, 11, 12, 13, 15, 16, 18, and this sentence — survive termination.

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, AND IT WAIVES YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. IF YOU ARE A CONSUMER RESIDENT IN THE EUROPEAN UNION, THE EEA, THE UNITED KINGDOM, OR ANOTHER JURISDICTION WHERE THESE TERMS ARE UNENFORCEABLE AGAINST CONSUMERS, SECTION 15.7 APPLIES AND THIS ARBITRATION AGREEMENT DOES NOT BIND YOU.

15.1 Scope. Except as stated below, any dispute, claim, or controversy between you and Saga IT arising out of or relating to the service or these terms — including their breach, termination, enforcement, interpretation, or validity, and including tort, statutory, and pre-contractual claims — is a "Dispute" and will be resolved by binding arbitration on an individual basis. This agreement to arbitrate is mutual and binds both you and Saga IT and its affiliates and agents.

15.2 Governing law of this agreement. This arbitration agreement evidences a transaction in interstate commerce and is governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.). It is intended to be enforceable to the fullest extent the Federal Arbitration Act allows. Florida law governs the remainder of these terms as stated in section 16.

15.3 Informal resolution first. Before starting an arbitration, you or we must send the other a written, individualised Notice of Dispute describing the claim and the specific relief sought — to Saga IT at legal@saga-it.com, and to you at your account email — and allow 30 days to resolve it in good faith. Any limitation period is paused during this period. Only a claimant who has provided such notice may file.

15.4 Arbitration provider and process. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and, where they apply, its Mass Arbitration Supplementary Rules, as modified by these terms; those rules are available at adr.org. If the AAA is unavailable or declines to administer on these terms, the parties will agree on a comparable provider, and failing agreement a court of competent jurisdiction will appoint one. We will pay the arbitration provider’s and arbitrator’s fees to the extent the applicable consumer rules require, and your share of such fees will not exceed what those rules provide; each party otherwise bears its own attorneys’ fees except where a statute or the arbitrator allows otherwise. The arbitration may proceed by documents or videoconference, or in the county where you reside, so you are not required to travel to Florida. The arbitrator may award any individual relief a court could, and may not shorten any limitation period or deny any statutory remedy that would otherwise be available.

15.5 Individual basis only; class-action and jury-trial waiver. YOU AND SAGA IT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR OTHER REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any class or representative proceeding. YOU AND SAGA IT ALSO WAIVE ANY RIGHT TO A JURY TRIAL.

15.6 Carve-outs. Either party may (a) bring an individual claim in a small-claims court of competent jurisdiction, so long as it stays there and proceeds individually, and (b) seek injunctive or other equitable relief in court to stop the actual or threatened infringement, misappropriation, or unauthorised use or disclosure of its intellectual property or confidential information, or a breach of the licence, restriction, acceptable-use, or security provisions of these terms; seeking such relief does not waive the right to arbitrate any other part of the Dispute.

15.7 Consumers outside the United States. Nothing in this section 15 applies to the extent prohibited by the mandatory law of the country where you reside. If you are a consumer resident in the European Union, the European Economic Area, the United Kingdom, or any other jurisdiction where pre-dispute arbitration agreements or class-action waivers are unenforceable against consumers, the agreement to arbitrate and the class-action and jury-trial waivers do not apply to you. You may instead bring claims in the courts, or before the consumer or data-protection authorities, of your place of residence, and you keep all mandatory consumer-protection rights your local law provides.

15.8 Delegation and severability. The arbitrator decides threshold questions of arbitrability, except that a court — not the arbitrator — decides the enforceability and scope of the class-action waiver in 15.5 and the application of the carve-outs in 15.6 and 15.7. If the class-action waiver is held unenforceable as to a claim or request for relief, that claim or request is severed and heard in a court of competent jurisdiction, while the rest of this arbitration agreement remains in force. If any other part of this section is held invalid, the remainder stays in effect. This section survives termination of your account or these terms.

15.9 Your right to opt out. You may opt out of this arbitration agreement entirely by sending written notice to legal@saga-it.com within 30 days of first accepting these terms, stating your name, your account email address, and your intent to opt out of arbitration. Opting out has no effect on any other provision of these terms, and it does not affect any earlier or later agreement to arbitrate with respect to other services.

Except for the arbitration agreement in section 15 (governed by the Federal Arbitration Act), these terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. For any matter not subject to arbitration, the state and federal courts located in Palm Beach County, Florida have exclusive jurisdiction, and you consent to that venue.

This choice of law and venue does not deprive you of the protection of mandatory consumer-protection laws of your home state or country that cannot be waived by agreement — including, for US residents, laws such as the California Automatic Renewal Law and Unfair Competition Law and equivalent laws in other states, and, for consumers outside the United States, the mandatory laws of your place of residence.

We may update these terms. Each version carries a publication date, and the version you accepted is recorded against your account. Any change applies only going forward; no change applies to a Dispute of which a party had given notice, or that arose, before the change’s effective date.

Material changes require your acceptance before you continue using the tools; you will be asked to review the new version when you next sign in. If you do not accept it, you may stop using the service and close your account.

These terms, together with the Privacy Policy, are the entire agreement between us about the service and replace any earlier understandings about it.

If any provision is found unenforceable, the rest remains in force and that provision applies to the maximum extent permitted.

Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

We are not liable for failure or delay caused by events beyond our reasonable control.

Saga IT, LLC, West Palm Beach, Florida, United States. Questions about these terms and formal legal notices — including notices of claimed intellectual-property infringement — can be sent to legal@saga-it.com; service questions can go to customer-support@saga-it.com. Formal notices may also be sent by mail to Saga IT, LLC, c/o its registered agent on file with the Florida Division of Corporations.