Epic Integration Services

Your Epic integration partner for FHIR R4 API development, SMART on FHIR applications, App Orchard publishing, MyChart integrations, and Care Everywhere connectivity.

Your Epic Integration Partner

Deep Expertise Across the Epic Ecosystem

Saga IT is a healthcare IT consulting firm with deep, hands-on experience across the full Epic integration surface. As an experienced Epic integration partner, we've delivered hundreds of integrations for hospitals, health systems, and digital health companies — from FHIR R4 API connections and MyChart portal integrations to full SMART on FHIR applications listed on Epic's Showroom marketplace.

Our team works across the entire Epic connectivity stack: FHIR R4 APIs with US Core profile conformance, HL7 v2 interfaces through Epic Bridges, Interconnect web services, MyChart patient-facing integrations, and Care Everywhere health information exchange. Whether you're building your first Epic connection or modernizing legacy Bridges interfaces with FHIR, we handle scope negotiation, sandbox development, Epic's security review, and production go-live.

What We Offer

Epic EHR Integration & SMART on FHIR Services

End-to-end Epic connectivity — from FHIR R4 API development and SMART on FHIR apps to App Orchard certification and go-live support.

FHIR R4 API Development

Build and consume Epic's FHIR R4 APIs for patient access, clinical data exchange, and population health workflows. We implement the full range of Epic FHIR resources including Patient, Encounter, Observation, MedicationRequest, and DiagnosticReport with proper US Core profile conformance. Our team handles scope negotiation, sandbox testing, and production certification against Epic's FHIR endpoint requirements.

SMART on FHIR Apps

Design, build, and launch SMART on FHIR applications that run inside the Epic Hyperspace workflow or as standalone patient-facing tools. We implement the full OAuth 2.0 authorization code flow with PKCE, handle EHR launch context parameters, and build responsive UIs that integrate seamlessly with clinical workflows. Our SMART apps support both provider-facing EHR launch and patient-facing MyChart launch contexts.

App Orchard & Showroom Publishing

Navigate Epic's App Orchard review and Showroom certification process to list your application in the marketplace. We guide you through the application questionnaire, security review, and technical validation steps that Epic requires. From initial submission through ongoing compliance with Epic's connection hub policies, we manage the entire publishing lifecycle so your app reaches Epic's 250M+ patient network.

MyChart Integrations

Build patient-facing integrations with MyChart including appointment scheduling, secure messaging, health record access, and proxy workflows. We implement MyChart OAuth 2.0 for patient authorization, connect third-party portals and mobile apps to MyChart data, and ensure USCDI v5 compliance for patient-facing data elements. MyChart integrations let you extend the patient experience beyond Epic's native portal.

Epic Bridges & Interconnect

Configure Epic Bridges interfaces for HL7 v2 ADT, ORM, ORU, and SIU message flows alongside Interconnect web services for SOAP and REST-based integrations. We build custom data flows between Epic and ancillary systems including labs, radiology, pharmacy, and medical devices. Our team handles Bridges configuration, message mapping, and Interconnect service deployment across Epic environments.

Data Migration & Go-Live Support

Migrate data from legacy EHR systems to Epic with comprehensive validation, terminology mapping, and reconciliation workflows. We support full go-live readiness including interface activation sequencing, data validation scripts, and parallel testing against production Epic environments. Post-go-live, we provide stabilization support to ensure all integrations are processing messages correctly and clinical workflows are uninterrupted.

Integration Architecture

Choosing the Right Epic Integration Path

Epic offers four primary integration methods — each designed for different use cases, data requirements, and system architectures. Choosing the right approach is the first and most important decision in any Epic integration project.

FHIR R4 APIs

REST/HTTPS, JSON

Epic Bridges

HL7 v2, TCP/MLLP

Interconnect

SOAP/REST, Custom

Care Everywhere

IHE/FHIR, Cross-org

Epic integration methods compared — most new projects start with FHIR R4 unless specific HL7 v2 requirements exist.
Feature FHIR R4 APIs Epic Bridges Interconnect Care Everywhere
Protocol REST/HTTPS TCP/MLLP SOAP or REST IHE XCA/XCPD + FHIR
Data Format FHIR JSON (R4) HL7 v2 pipes XML or JSON CDA/FHIR bundles
Auth Model OAuth 2.0 + PKCE VPN + certificates API key or cert Certificate-based trust
Best For SMART apps, patient access, clinical queries ADT feeds, lab orders/results, scheduling Custom web services, legacy system calls Cross-org data sharing, record queries
Epic Direction Primary — actively expanding Stable — essential for operations Niche — specific use cases Growing — TEFCA adoption
Typical Timeline 6–10 weeks 4–8 weeks per interface 4–6 weeks Varies by network

In practice, most Epic integration projects use a combination of these methods. A digital health vendor might use FHIR R4 APIs for a new patient-facing app while maintaining HL7 v2 interfaces through Bridges for existing lab and ADT feeds. Our team helps you determine the right integration architecture for your specific use case and Epic environment.

Technical Expertise

SMART on FHIR Launch Sequence

Every Epic FHIR integration follows the SMART App Launch framework — the industry-standard OAuth 2.0 authorization pattern for clinical applications. Understanding this five-step sequence is critical for any application that reads or writes data within an Epic EHR environment.

Phase 1: Launch

Your App iss=<fhir-url> launch=<token> Epic EHR Hyperspace / MyChart

The app is launched from Epic Hyperspace, MyChart, or a standalone context. Epic passes an iss parameter identifying the FHIR server and a launch token encoding the clinical context — including the current patient, encounter, and user. For EHR launch, the app receives this context from the embedding frame; for standalone launch, the app initiates the flow directly with the FHIR server’s authorization endpoint.

Epic Ecosystem

Inside the Epic Platform

Beyond the core integration APIs, Epic's platform includes marketplaces, health information exchange networks, and data analytics tools that shape how third-party applications connect and deliver value.

Publishing Applications on Epic Showroom

Epic Showroom (formerly App Orchard) is Epic's marketplace where third-party applications are listed for Epic customer organizations to discover, evaluate, and activate. Getting listed requires navigating Epic's multi-stage review process — and the requirements depend on which marketplace tier your application targets.

Epic organizes Showroom into three tiers: Connection Hub for data integrations and system connections, Toolbox for clinical tools and workflow applications, and Workshop for enterprise-level integrations and analytics platforms. Each tier has different technical requirements, security review depth, and compliance expectations.

The listing process typically takes 8 to 16 weeks and follows a structured path: application questionnaire, technical security review, FHIR API compliance validation, and ongoing adherence to Epic's connection hub policies. Once listed, applications must pass periodic recertification reviews as Epic updates its security and interoperability requirements.

Saga IT guides vendors through the entire Showroom submission lifecycle — from initial scope negotiation and application questionnaire preparation through security review responses and production certification. We handle the technical details so your team can focus on building a great product.

Frequently Asked Questions

Common Questions

Related Services

We Integrate With All Major EHRs

Resources

Find Your Epic Integration Partner

From FHIR API development to App Orchard publishing — tell us about your Epic integration needs and we'll scope your project.