Epic Consulting & Integration

Epic consultants for hospital IT, ISVs, and digital health teams — from FHIR R4 APIs to App Orchard publishing and Care Everywhere connectivity.

Epic Services

Epic Consulting, HL7, FHIR API, and SMART App Delivery

Four modes of Epic engagement — consulting, HL7 v2 interfaces (Bridges), FHIR R4 APIs, and SMART app delivery. Pick the one that matches where you are in the Epic journey.

Epic advisory + staff augmentation

Epic consulting across the project lifecycle

From pre-go-live roadmap scoping to steady-state optimization, we embed Epic-experienced engineers alongside your team. Our consultants have Vendor Services / Showroom certification experience, Epic build background, and (critically) integration scar tissue — so you get practical "this is what actually works in Epic" advice, not textbook recommendations.

  • Discovery + architecture assessment (usually 2-3 weeks)
  • Sprint-embedded engineers for FHIR, HL7 v2, or Bridges development
  • Go-live support including cutover planning + T-minus checklists
  • Post-go-live optimization and Epic upgrade impact analysis
Related: HL7 integration services
Epic Bridges + interface engineering

HL7 v2 interfaces into and out of Epic

Epic still runs the bulk of its real-time clinical messaging on HL7 v2 through Epic Bridges. ADT, ORM, ORU, SIU, and MDM feeds to labs, radiology, ancillary systems, and downstream HIEs are all v2 — and the interface spec you implement has to match Epic's vendor-specific Z-segments, custom triggers, and MLLP framing. We author the Bridges spec, build the channel on the receiving side (Mirth Connect or OIE), exercise it against an Epic test environment, and run the go-live.

  • Bridges interface spec authoring (Z-segments, custom triggers, MLLP framing)
  • ADT, ORU, ORM, SIU, MDM message handling with encounter context
  • Mirth Connect / OIE channels that consume from or publish to Epic
  • Test-environment exercise + cutover support through go-live
HL7 integration services
Epic FHIR R4 API development

Ship real code against Epic's FHIR endpoints

Epic's FHIR R4 endpoint at /api/FHIR/R4/* exposes Patient, Observation, MedicationRequest, Condition, and a growing set of US Core resources. We handle Vendor Services client registration, scope negotiation (patient vs user vs system), token flow with PKCE, Epic-specific quirks (chunked resource bundles, search parameter subsets), and the certification gauntlet.

  • Vendor Services client registration + required documentation
  • Scope negotiation: patient/*.read, user/*.write, launch context
  • Epic-specific search: _count, _include, next-page cursor handling
  • Sandbox to production promotion including re-registration + cutover
FHIR API integration detail
SMART on FHIR apps in Epic

Hyperspace-embedded SMART apps that clinicians actually use

A SMART app in Epic means more than wiring OAuth — it means fitting into Hyperspace layout, respecting clinician cognitive load, and surviving the Usability Feedback step of Epic's Vendor Services certification. We design the UX around the clinician's task, implement the SMART App Launch handshake, and iterate with real Epic users before submitting for certification.

  • Hyperspace embed layout + iframe sizing + theme alignment
  • SMART App Launch with launch/patient + launch/encounter context
  • MyChart standalone launch for patient-facing variants
  • Vendor Services / Showroom listing + certification (functional + usability reviews)
Generic SMART on FHIR detail
Your Epic Integration Partner

Deep Expertise Across the Epic Ecosystem

Saga IT is a healthcare IT consulting firm with deep, hands-on experience across the full Epic integration surface. As an experienced Epic integration partner, we've delivered hundreds of integrations for hospitals, health systems, and digital health companies — from FHIR R4 API connections and MyChart portal integrations to full SMART on FHIR applications listed on Epic's Showroom marketplace.

Our team works across the entire Epic connectivity stack: FHIR R4 APIs with US Core profile conformance, HL7 v2 interfaces through Epic Bridges, Interconnect web services, MyChart patient-facing integrations, and Care Everywhere health information exchange. Whether you're building your first Epic connection or modernizing legacy Bridges interfaces with FHIR, we handle scope negotiation, sandbox development, Epic's security review, and production go-live.

Epic at the center connecting to FHIR R4, MyChart, SMART on FHIR, HL7 Bridges, and Care Everywhere EHR PLATFORM Epic REST API FHIR R4 PATIENT MyChart APPS SMART on FHIR HL7 v2 Bridges HIE Care Everywhere
What We Offer

Epic EHR Integration & SMART on FHIR Services

End-to-end Epic connectivity — from FHIR R4 API development and SMART on FHIR apps to Epic Vendor Services / Showroom certification and go-live support.

Healthcare integrations shipped for

Epic + AI

Epic AI Integration — Scribes, CDS Hooks, Showroom

Production AI deployments inside Epic — ambient scribes via SMART on FHIR, CDS Hooks services with sub-500ms response budgets, and Showroom publishing for AI vendor apps. We bridge the gap between what AI vendors ship and what Epic-side configuration demands.

Pattern 1 / 3

Ambient Scribes via SMART on FHIR

Launch ambient AI scribes (Abridge, Suki, Nuance DAX, Ambience) inside Hyperspace via SMART on FHIR. We handle OAuth context, transcript-to-DocumentReference writeback, Haiku & Canto mobile launch, and the Epic-side configuration that vendors don't deliver out of the box.

  • SMART on FHIR
  • DocumentReference
  • Abridge / Suki / DAX
  • Hyperspace · Haiku
Integration Architecture

Choosing the Right Epic Integration Path

Epic offers four primary integration methods — each designed for different use cases, data requirements, and system architectures. Choosing the right approach is the first and most important decision in any Epic integration project.

FHIR R4 REST request returning a JSON Patient resource GET /Patient/eRX42… 200 { "resourceType" : "Patient" "id" : "eRX42…" "name" : [ … ] "birthDate" : "1980-01-15" } FHIR R4

FHIR R4 APIs

REST/HTTPS, JSON

HL7 v2 message flowing through Epic Bridges via TCP/MLLP ⟨VT⟩ MSH |^~\&| EPIC|… PID |1|| eRX42^^^EPI PV1 |1|I| ICU^301^A ⟨FS⟩⟨CR⟩ Source MLLP Epic

Epic Bridges

HL7 v2 lab orders/results (Epic Beaker), TCP/MLLP

Custom SOAP envelope with payload routed through the Epic Interconnect API <soap:Envelope> <soap:Body> <GetPatient> <ID>eRX42</ID> </soap:Envelope> Custom client Interconnect

Epic Interconnect API

SOAP/REST API, Custom web services

Care Everywhere cross-organization network connecting Epic to external facilities Hospital ACO Clinic QHIN EPIC

Care Everywhere

IHE/FHIR, Cross-org

Epic integration methods compared — most new projects start with FHIR R4 unless specific HL7 v2 requirements exist.
Feature FHIR R4 APIs Epic Bridges Epic Interconnect API Care Everywhere
Protocol REST/HTTPS TCP/MLLP SOAP or REST IHE XCA/XCPD + FHIR
Data Format FHIR JSON (R4) HL7 v2 pipes XML or JSON CDA/FHIR bundles
Auth Model OAuth 2.0 + PKCE VPN + certificates API key or cert Certificate-based trust
Best For SMART apps, patient access, clinical queries ADT feeds, Beaker lab orders/results, scheduling Custom web services, legacy system calls Cross-org data sharing, record queries
Epic Direction Primary — actively expanding Stable — essential for operations Niche — specific use cases Growing — TEFCA adoption
Typical Timeline 6–10 weeks 4–8 weeks per interface 4–6 weeks Varies by network

In practice, most Epic integrations combine these methods. A digital health vendor might use the Epic FHIR R4 Connector for a new patient-facing app while maintaining HL7 v2 interfaces through Bridges for existing lab orders/results (Beaker), ADT, and scheduling feeds. Our team helps you choose the right Epic FHIR R4 integration architecture for your specific use case and environment.

Technical Expertise

SMART on FHIR Launch Sequence

Every Epic FHIR integration follows the SMART App Launch framework — the industry-standard OAuth 2.0 authorization pattern for clinical applications. Understanding this five-step sequence is critical for any application that reads or writes data within an Epic EHR environment.

Phase 1: Launch

Epic Hyperspace PATIENT Jane Smith · MRN 123456 ENCOUNTER Outpatient · 2026-05-24 ▶ Launch DME Ordering SMART on FHIR app iss=<fhir-url> launch=eyJhbGc… Your App Resolving context… REQUESTED SCOPE launch openid fhirUser

The app is launched from Epic Hyperspace, MyChart, or a standalone context. Epic passes an iss parameter identifying the FHIR server and a launch token encoding the clinical context — including the current patient, encounter, and user. For EHR launch, the app receives this context from the embedding frame; for standalone launch, the app initiates the flow directly with the FHIR server’s authorization endpoint.

Epic Ecosystem

Inside the Epic Platform

Beyond the core integration APIs, Epic's platform includes marketplaces, health information exchange networks, data analytics tools, and clinical modules like Beaker that shape how third-party applications connect and deliver value.

Publishing Applications on Epic Showroom

Epic Showroom marketplace: a certified featured app listing with rating and Activate button, above the Connection Hub, Toolbox, and Workshop tiers EPIC SHOWROOM Vendor Services marketplace 142 listings Clinical Sync SMART on FHIR · R4 ★★★★★ CERTIFIED Activate MARKETPLACE TIERS 8–16 wk review Connection Hub data Toolbox clinical Workshop enterprise

Epic Showroom (formerly App Orchard) is Epic's marketplace where third-party applications are listed for Epic customer organizations to discover, evaluate, and activate. Getting listed requires navigating Epic's multi-stage review process — and the requirements depend on which marketplace tier your application targets.

Epic organizes Showroom into three tiers: Connection Hub for data integrations and system connections, Toolbox for clinical tools and workflow applications, and Workshop for enterprise-level integrations and analytics platforms. Each tier has different technical requirements, security review depth, and compliance expectations.

The listing process typically takes 8 to 16 weeks and follows a structured path: application questionnaire, technical security review, FHIR API compliance validation, and ongoing adherence to Epic's connection hub policies. Once listed, applications must pass periodic recertification reviews as Epic updates its security and interoperability requirements.

Saga IT guides vendors through the entire Showroom submission lifecycle — from initial scope negotiation and application questionnaire preparation through security review responses and production certification. We handle the technical details so your team can focus on building a great product.

Epic Programs

Epic Connect & Epic EHR Consulting

Beyond FHIR APIs and Bridges interfaces, Saga IT advises on Epic's connectivity programs — Epic Connect (community connect / hosted Epic) and the broader Epic EHR consulting work that goes alongside an integration build.

Community Connect · hosted Epic · affiliate routing

Epic Connect Platform

Epic Connect (Epic's hosted / community-connect program) lets affiliate hospitals, ambulatory practices, and specialty groups run on a host system's Epic instance rather than standing up their own. We advise affiliates on the integration touchpoints that survive the Connect arrangement — interface boundaries, Bridges-vs-Connect routing, identity management across hosting boundaries, and the SMART on FHIR app paths that work cleanly inside a Connect tenant.

  • Community Connect
  • Hosted Epic
  • Bridges routing
  • SMART on FHIR

Showroom · Vendor Services · release planning

Epic EHR Consulting Services

Epic EHR consulting that wraps the technical integration work — Showroom (App Orchard) program strategy, Vendor Services contract evaluation, Epic Vendor Services release-cycle planning, and the organizational change-management pieces that make external integrations stick at large Epic sites. We bring deep working knowledge of the Epic ecosystem — App Orchard (now Showroom), Hyperspace deployment, Caboodle reporting, Cogito analytics, Bridges middleware — without being a generalist Epic implementation partner.

  • Showroom (App Orchard)
  • Vendor Services
  • Hyperspace
  • Caboodle · Cogito

Building a SMART app, device interface, or CDS service for Epic? Let's scope your integration.

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Frequently Asked Questions

Common Questions

Related Services

We Integrate With All Major EHRs

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Talk to an Epic Consultant

From Epic consulting and roadmap scoping to FHIR API development and Showroom publishing — tell us where you are in the Epic journey and we'll scope the work.

  • 15 min conversation
  • Healthcare IT engineers, not sales
  • Reply within one business day
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